Refund Policy
To avoid any inconvenience, please review our refund policy carefully before making a purchase. For any additional questions, feel free to contact us.
All purchases, subscriptions, and refunds are managed through our parent platform, GEO my WP. This website does not directly process payments.
14-Day Refund Policy
If, for any reason, you are not satisfied with our products or services, you may request a refund within 14 days of your purchase. We will cancel your subscription and refund 100% of your payment. Renewal refunds are subject to the conditions below.
Refunds are intended to allow you to evaluate whether the product meets your needs. They are not intended for temporary use, project completion, or testing purposes where the product is no longer needed after use.
Refund Conditions
- Deactivate the License Key: Ensure the license key is deactivated on all sites through your account.
- Remove the Plugin: Delete the plugin from all sites on which you installed it.
By requesting a refund, you agree to deactivate the license key on all sites and remove the plugin from those sites. After a refund, the associated license will be deactivated, and you will no longer be entitled to downloads, updates, or support for that purchase.
A new purchase is required to restore license activation, downloads, updates, and support.
If you need to use the plugin on a staging or development site, please contact us. We’re happy to add staging domains to your existing license; no additional purchase is required.
One Refund Per Product
We allow you time to evaluate our plugins and request a refund within the refund window stated above. However, each product is eligible for only one refund per customer. If you purchase the same product again after receiving a refund, you will not be eligible for another refund for that product.
Note: We reserve the right to decline refund requests that appear to be fraudulent, abusive, or inconsistent with the intent of this refund policy.
Refunds for Subscription Renewals
Renewals are eligible for a refund within 7 days of the renewal date, with a 5% transaction fee deducted from the refund amount. We send two renewal reminders before processing payment. If you do not wish to renew, you must cancel your subscription before the payment is processed.
You can manage or cancel your subscription at any time through your account page.
Still Not Sure?
If you have questions about our refund policy or a pre-sale concern, feel free to contact us. We’re happy to help!